MASSENA DOCTORS

COVID-19 POLICY CHANGES

We understand that physically coming to the doctor office during this time may represent a higher risk of contracting the virus, and spreading it to your family and community.

We are going to pre-screen our patients with symptom based questions at home and/or on arrival to the office. If you decide to stay home, but would like to see the doctor, a telemedicine or E-visit can be arranged for you to interact with your nurse and doctor to coordinate your care.

If an examination is required to be completed as part of the virtual visit, we may be able to accommodate you in the office, or depending on the severity of the symptoms, direct you to the nearest emergency department for in person care and testing.

We believe that during this outbreak, that you feel comfortable with the level of care that you are provided, and that we continue to provide all the options available to us in the world of growing technology and access to the internet grows in our community.

Testimonials from our patients…

“Excellent staff and nurses, excellent doctors. Nothing to complain about. There should be more doctors like the Cichetti’s!”

“I was fine withe the PA student going over paperworks. She did an excellent job and was very outgoing and respectful.”

“Certainly do appreciate the time you take and explanations. You are personal and that is appreciated.”

“I’m very satisfied. Very thankful to you for keeping me healthy.”

“I’m very pleased with the medical services. Thank you.”